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Service level agreements: Episode 5

Cloud is fast, efficient, scalable, flexible, cheap. But not if you can’t get access to it and we all know cloud is not immune from outages. What’s wrong with an “as is” service? Is there any point to service credits? You’ll be happy you agreed enforceable service levels, KPIs or some other metric when your… Continue reading Service level agreements: Episode 5

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Cloud standards get closer: 5 topics for 2015

Cloud, Big Data, the Internet of Things are among the hottest topics that vendors are driving in 2015. In this 5-part series, I highlight five legal developments that are worth tracking. 5. Cloud standards get closer There are numerous attempts to introduce cloud standards. There are initiatives from the European Union, official standard-setting organisations such… Continue reading Cloud standards get closer: 5 topics for 2015

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Google Spain case will get greater scrutiny: 5 topics for 2015

Cloud, Big Data, the Internet of Things are among the hottest topics that vendors are driving in 2015. In this 5-part series, I highlight five legal developments that are worth tracking. 4. Google Spain case will get greater scrutiny Last year Mr Costeja unintentionally achieved international fame, infamy even. The Court of Justice of the… Continue reading Google Spain case will get greater scrutiny: 5 topics for 2015

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Massive data security fines get closer: 5 topics for 2015

Cloud, Big Data, the Internet of Things are among the hottest topics that vendors are driving in 2015. In this 5-part series, I highlight five legal developments that are worth tracking. 3. Massive data security fines get closer Every month there seems to be another story of data leaks or hacking. Or both. Aside from… Continue reading Massive data security fines get closer: 5 topics for 2015